Got an ADA website lawsuit or demand letter?
It happens to a lot of small businesses, and most of the owners we've read about had no idea their website had a problem until the letter arrived. Here's what owners usually do next.
First steps
- Don't ignore it. Court papers have deadlines.
- Talk to a lawyer. We're not lawyers and can't tell you whether to settle or fight. Ask your lawyer what records they want before you change your site.
- Find out what's actually wrong. The complaint usually lists general problems. An audit tells you exactly what's broken on your site, who it affects and what it takes to fix.
How fixing fits in
- Fixing your site helps your customers either way, and you'll have a dated report of what was fixed.
- Documented fixes have mattered: in April 2026 a federal judge in New York dismissed a lawsuit against the eyewear store Moscot because it had fixed its website and proved it with an expert's audit report (Seyfarth Shaw, April 2026).
- But fixing after a case is filed doesn't always end it: a Gainesville pizzeria fixed its site within 24 hours and the case still went on (Mainstreet Daily News, December 2025). Your lawyer decides the legal side.
What we can do
A Website Audit ($199) with a plain report, fixes to your code without changing your design, a retest, and a before-and-after report your lawyer can use. In English or Spanish.
We're not lawyers and this isn't legal advice. No honest company can promise you'll never be sued; we make your website work for more customers and give you a dated record of it.
Start with a free scan of your website: we email you the 3 clearest problems, no strings. Get a free scan See prices